DayToneSupport
How can we help?
Answers to the questions people ask most. If yours isn’t here, email support@getdaytone.com.
EMAIL SUPPORT
support@getdaytone.com
Include your iPhone model and iOS version. Please don’t send lyrics or personal details you’d rather keep private.
Requirements
iPhone with iOS 26.1 or later. Works without an account; an internet connection is needed to make new songs.
Common questions
My alarm played a classic sound instead of my song.
That’s the backup. It rings when the song wasn’t on your phone in time, for example if you were offline overnight. Open DayTone afterwards to see what happened and play the song you missed.
Will it ring in Silent mode or a Focus?
Yes. DayTone uses Apple’s alarm system, which rings through Silent mode and every Focus once you’ve allowed DayTone to set alarms. Your volume setting is still the ceiling.
My alarm didn’t ring at all.
[Answer to be written.]
Can I read the lyrics before it rings?
[Answer to be written.]
A song said something that felt off.
[Answer to be written.]
How do I keep a topic out of my songs?
[Answer to be written.]
How do I move DayTone to a new phone?
[Answer to be written.]
How do I delete my data?
[Answer to be written.]